DC Gear Motor Manufacturer FAQ
What Procurement Teams Ask Before The First PO.
The 12 questions procurement teams ask most often when sourcing DC gear motors. For application-specific questions not covered here, send the inline RFQ — export desk replies inside one working day on standard inquiries.
Manufacturer or trading company?
Direct manufacturer. Gearbox CNC + gear hobbing + heat treatment QA + BLDC stator winding + brushed-DC assembly + motor+gearbox final assembly + grease pack + controller PCB SMT + dyno bench all on the same site in Cixi, Ningbo. No trader margin.
What DC gear motor types do you make?
Both BLDC (brushless DC) and brushed DC gear motors across 4 in-house gearbox families: planetary (3:1–500:1), worm (5:1–60:1 self-locking), helical/spur HG-series (3:1–1000:1), right-angle bevel-helical. Voltage 12V–110V DC; power 50W–10kW.
Gear material and AGMA quality?
20CrMnTi case-hardened steel HRC 58–62 (planetary/helical/spur), 40Cr ground worm + ZCuSn10P1 tin-bronze worm wheel. AGMA Q9–Q11 standard, Q12 ground gears on request. Backlash 10–20 arc-min single-stage planetary, <5 arc-min ground-gear precision.
Lubrication and IP rating?
NLGI grade 2 lithium-complex grease (planetary/helical), ISO VG 220 EP gear oil (worm), sealed-for-life. IP54 standard double-lip oil seal + housing O-ring. IP65 upgrade on request, IP67 quoted per project. NSF H1 food-grade on request.
Can I order custom voltage and gear ratio?
Yes — three engagement models. Custom (modifications on existing tooling): custom shaft / flange / voltage tap / encoder / IP65 — 6–8w, MOQ 100–300, no tooling fee for standard mods. ODM (clean-sheet new tooling): any ratio, custom housing, custom magnet — 12–20w, MOQ 200–500. See /custom-bldc-motor/ and /odm-bldc-motor/.
Lead time and MOQ?
Sample 1 unit, 7–10 days. Stock production 100u MOQ, 2–3 weeks. OEM 50–100u, 4–6w. Custom 100–300u, 6–8w. ODM 200–500u, 12–20w. Wholesale tier from 100u; see /bldc-motor-wholesale/.
Matched BLDC controller for kits?
3 controller families: BLD22010 (DC 18–60V, 10A, covers 24V/36V/48V), BLD6010 (DC 80–220V, 30A, covers 72V/110V/220V), BLDB6010 (servo DC 24–80V with FOC + encoder). Pre-paired and dyno-tested at end-of-line. See /products/motor-controller/ for kit detail.
Certifications on file?
ISO 9001, CE (EMC + LVD), RoHS standard. REACH, UL on selected models, NSF H1 food-grade lubricant — all on request at quote stage. Per-batch material certificates and per-unit dyno test record on file under ISO 9001.
How do you handle quality complaints?
Per-unit dyno test record + ISO 9001 8D handling. Failed unit returned with test sticker → root-cause in 7 working days. Common failure modes: oil-seal leak (5-min field replacement), gear noise (tooling drift), planet-carrier bearing wear (over-speed), worm-wheel pitting (thermal overload).
Payment terms and Incoterms?
T/T 30/70 standard, L/C at sight ≥ USD 30k, PayPal samples < USD 1k. Tooling milestones for ODM. Sinosure-backed milestones for Master Distributors after 12+ months payment history. Incoterms: EXW Cixi, FOB Ningbo, CIF / CFR / DAP / DDP supported.
Country shipping and HS Code?
Ships worldwide from Ningbo-Zhoushan port. HS Code 8501 (motor with gearbox) clears under standard motor classification. Container loading 60–70% of bare-motor density given gearbox housing volume. Sea-freight transit US LA 14–18d, EU Hamburg 30–35d, India Mumbai 12–15d.
Can I visit the factory?
Yes — open Mon–Fri 08:30–17:30 + Sat AM (China time). 5 working days notice. Airport pickup NGB/PVG/HGH, hotel arrangement, Chinese business-visa invitation letter. Live video walk-through on WhatsApp/WeChat for overseas buyers (3 working days notice). See /bldc-motor-factory/.